YourIT.Sorted.
One IT team that answers when you call and fixes problems before you notice — proactive managed IT for South African businesses since 1999.
Years Experience
Industries Served
Response Time
Projects Completed
What We Do
Comprehensive IT solutions for South African businesses
SLA / Managed IT Services
MiBOT becomes your dedicated IT team — without the overhead of hiring in-house. We take a proactive approach to managing your IT environment, which means we fix problems before they disrupt your business.
- Predictable monthly IT costs with no surprise bills
- Sub-1-hour response times backed by SLA guarantee
- Proactive monitoring catches issues before staff notice them
- Full IT documentation and asset tracking for your business
Office 365 Management
MiBOT takes ownership of your entire Microsoft 365 environment. We start with a thorough tenant review — security hardening, license optimisation, and proper configuration of Teams, SharePoint, and OneDrive.
- Optimised licensing that saves you money every month
- Secure tenant with MFA and conditional access configured
- Staff actually using Teams, SharePoint, and OneDrive effectively
- New hire setup completed in hours, not days
Cyber Security
MiBOT implements layered security that's proportional to your business. We don't sell enterprise overkill to a 20-person company — we build practical protection that actually works.
- Layered security that stops threats at multiple points
- Staff trained to spot phishing and social engineering attacks
- POPIA-ready technical safeguards that support your compliance efforts
- 24/7 threat monitoring and rapid incident response
Backup & Recovery
MiBOT implements automated, tested, offsite backup for everything that matters to your business. We follow the 3-2-1 rule: three copies of your data, on two different types of media, with one copy stored offsite.
- Automated daily backups with verified offsite copies
- Regular test restores that prove your backups actually work
- Rapid recovery from ransomware, hardware failure, or human error
- Cloud and on-premise data both protected under one strategy
VoIP Solutions
MiBOT deploys modern VoIP phone systems that work over your existing internet connection. Crystal-clear call quality over fibre, with automatic failover to mobile when loadshedding hits.
- Dramatic cost savings over traditional phone lines
- Staff reachable anywhere — desk, laptop, or mobile app
- Professional auto-attendant and intelligent call routing
- Call recording for compliance, training, and quality assurance
Proactive Monitoring
MiBOT's 24/7 monitoring watches your entire IT environment — servers, workstations, network equipment, internet connections, backups, and security systems. Automated alerts trigger our team the moment something goes out of spec, often before your staff would ever notice a problem.
- Issues detected and resolved before staff are affected
- 24/7 coverage including nights, weekends, and public holidays
- Automated patching keeps systems secure and performing well
- Monthly health reports show exactly where your IT stands
Why Businesses Switch to MiBOT
One team for all your IT — that actually answers when you call. From helpdesk and infrastructure to cybersecurity, backups and cloud, MiBOT proactively monitors and fixes problems before your staff notice them, so your people focus on the work that matters.
You get a real relationship with a local SA team that knows your business by name — not a ticket number in a big-corp queue. And the bill is predictable: flat per-user pricing, no surprise call-out invoices. What we quote is what you pay.
And when a client or a tender asks how your IT is secured, you can point to proof: MiBOT is ISO 27001 certified — independently audited to manage information security at an international standard. Most MSPs in South Africa are not.
We Answer When You Call
Real people in Centurion and Rustenburg respond in under an hour — no ticket queues, no overseas call centres. Most problems are fixed before your staff even notice them.
25+ Years of Local Experience
Since 1999, we've been supporting South African businesses with IT solutions that actually work. We understand the local landscape — from POPIA pressure to the realities of running IT in a South African SMB.
Flat, Transparent Pricing
R450 per user per month (excl VAT) — less than 1 hour of break-fix labour. No call-out fees, no surprise invoices: what we quote is what you pay.
Real Business Solutions
We don't just fix computers. We design IT strategies that reduce downtime, protect your data, and help your business grow efficiently.
Bilingual Support
Our team provides support in both English and Afrikaans, ensuring clear communication with businesses across South Africa.
Multi-city Locations
With offices in Centurion (Gauteng) and Rustenburg (North West), we provide hands-on IT support across multiple provinces.
ISO 27001 Certified
Independently audited security framework — proven protection, not just promises. One of the few certified MSPs in the SA SMB market.
Watch
See how MiBOT keeps SA businesses running
A 60-second look at proactive managed IT — 24/7 monitoring, sub-1-hour response, and monthly reports from just R450/user/month.
Mibot has been a game-changer for our firm. From secure cloud migration to managing our IT security, backups, and support, their service is professional, reliable, and hassle-free. Highly recommended!
Jacques Raath
Director, RVW Accounts
Frequently Asked Questions
Got questions? We've got answers.
Ready to Experience IT That Actually Works?
Let us take care of your technology so you can focus on growing your business.
086 999 0045